Privacy Policy and GDPR

1. Data controller

LTO.PL Sp. z o.o., KRS: 0000802903, NIP: 6772446495, REGON: 384315795, registered office: Karmelicka 27 / 301, 31-131 Krakow, Poland.

For matters related to personal data, contact us at biuro@lto.pl.

2. What data we may process

• data provided in a contact form, email message or phone conversation,
• technical data related to the use of the website when necessary for its operation,
• browser-stored information about display settings and cookie choices.

3. Purposes and legal bases of processing

• handling an enquiry and responding to it,
• taking steps before entering into an agreement, if the enquiry concerns that,
• handling day-to-day correspondence and protection against abuse,
• ensuring proper website operation and remembering selected settings if you consent.

The legal basis may be Article 6(1)(b) GDPR, Article 6(1)(f) GDPR or your consent, depending on the nature of the matter.

4. Data recipients

Data may be shared with entities providing technical support, in particular hosting, email, contact form and IT infrastructure providers, only to the extent necessary for website operation and contact handling.

5. Retention period

We keep enquiry data for the period necessary to handle the contact, and then for the time needed to defend against claims or fulfil legal obligations, where applicable.

6. Your rights

• the right of access to your data,
• the right to rectification, erasure or restriction of processing,
• the right to object where the basis is our legitimate interest,
• the right to withdraw consent where processing is based on consent,
• the right to lodge a complaint with the competent supervisory authority.

7. Voluntary provision of data

Providing data is voluntary, but without it we may not be able to respond to your message or contact you regarding your enquiry.